InqueryIQ – A fully-automatic OpenAI email support agent for your own products and services

Providing human support engineers to handle incoming queries about products and services can be both costly and limited in its scalability. This is particularly challenging for self-published mobile apps and small to medium-sized businesses, as they often lack the financial resources to offer human support. I personally experienced this issue when I published my own […]

OpenTelemetry: How to Observe a Dockerized Python Service in Google Cloud

Over the last couple of years, OpenTelemetry became the de-facto instrumentation standard for collecting and observing distributed service trace information. OpenTelemetry allows users to add standardized instrumentation code within their applications with the purpose of observing traces, metrics, logs and events independent of service implementation technologies and across all the major cloud vendors. Within this […]